GeoNetAgent, LDAPWeb, server-audit, server-connection

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🗺️ ROADMAP & PRIORITAS PENGERJAAN

Fase 1 — Fondasi Komunikasi (Sekarang)

Prerequisite untuk semua fitur notifikasi dan ticketing

#	Tugas	Estimasi	Dependency
1	Install & konfigurasi Mailcow (Docker, LDAP, multi-domain)	2-3 hari	-
2	Install & konfigurasi Zammad (Docker, LDAP, kategori, SLA)	2-3 hari	Mailcow (notif email)
3	FE Ticketing (`/ticketing` di my.gisportal.id)	3-5 hari	Zammad running

Fase 2 — Push Notification

Setelah Zammad aktif sebagai sumber event utama

#	Tugas	Estimasi	Dependency
4	Build `geonet-push` service (FastAPI + VAPID)	2-3 hari	Zammad webhook
5	FE Push (subscribe, Service Worker, notif center)	1-2 hari	geonet-push running

Fase 3 — Infrastruktur Pendukung

#	Tugas	Estimasi	Dependency
6	Mikrotik — PPP login via LDAP	1 hari	-
7	Windows Server AD — LDAP SSO + SAML	2-3 hari	-
8	Thunderbird — konfigurasi IMAP ke Mailcow, simpan ke NAS	1 hari	Mailcow

Fase 4 — FE Lanjutan (setelah Fase 1-2)

#	Tugas	Estimasi	Dependency
9	Monitoring alert detail dialog (standar UI)	1 hari	-
10	Mail UI (Inbox, Sent, Draft, Contacts, dll)	5-7 hari	Mailcow API

Mulai dari: ① Mailcow → ② Zammad → ③ FE Ticketing → ④ Push Notification

ADR — Standar Dialog Preview / Edit (UI Pattern)

Aturan Wajib

Semua dialog preview/edit WAJIB menggunakan <Dialog> dari @/components/ui/dialog (bukan Sheet/Drawer)
Ukuran: sm:max-w-lg (detail lebar) atau sm:max-w-md (form pendek)
Struktur wajib:
1. Header berwarna (gradient) — berisi ikon, judul, sub-judul
2. Body dengan overflow-y-auto max-h-[65dvh] — scrollable
3. Footer sticky dengan border-t bg-muted/30 — tombol Batal + Simpan
Untuk dialog yang punya preview DAN edit, gunakan 2 tab (tab "Detail" + tab "Edit")
Tab menggunakan komponen <Tabs> dari @/components/ui/tabs
Info 2-kolom: grid grid-cols-[160px_1fr] untuk label–value

Referensi Implementasi

src/app/(app)/profile/page.tsx — <Dialog> Edit Profil & Ganti Password
src/components/asset-management/asset-detail-dialog.tsx — Dialog Asset (2 tab)

Komponen yang Mengikuti Standar Ini

Edit Profil (/profile)
Ganti Password (/profile)
Asset Detail & Edit (/asset-management)
Ticketing detail/edit
Monitoring alert detail
Mail compose

Ticketing Microservice

Platform: Zammad (Rekomendasi Production)

Docker di server 10.100.1.24, domain: zammad.gisportal.id
LDAP Auth terintegrasi ke AD 10.100.1.40
REST API digunakan oleh FE Next.js di /ticketing

Setup Zammad

Install Zammad via Docker Compose
Konfigurasi LDAP Auth (10.100.1.40)
Mapping LDAP Group → Zammad Role (IT-Admin, IT-Staff, Management, dll)
Konfigurasi email notifikasi via Mailcow
Setup SLA (response time & escalation)
Konfigurasi webhook/trigger: auto-assign by category → group
Setup public customer portal (untuk end user eksternal)

Kategori Tiket

Hardware: Komputer, Laptop, Printer, Server, Jaringan, dll
Software:
- ESRI (ArcGIS Desktop, ArcGIS Pro, ArcGIS Online, ArcGIS Enterprise, Extension)
- BlueMarble (Global Mapper, Geographic Calculator, dll)
- DataEast (MapInfo, dll)
- Microsoft (Office, Windows, Server, dll)
- Lainnya (input bebas)
Asset Request (Pengadaan): Permohonan pembelian hardware/software baru
Issue Umum: Gangguan layanan, akses, dll

Alur Tiket (Workflow)

Open → In Progress → Pending (menunggu user/pihak lain) → Resolved → Closed
                   ↓
              Escalate (jika SLA breach)

Setiap transisi status tercatat di log timeline (audit trail)
Assignee: user LDAP atau group LDAP (IT-Admin/IT-Staff/divisi terkait)
Requester: user internal (SSO LDAP) atau guest publik (email + nama)

FE Integration (`/ticketing` di my.gisportal.id)

Halaman list tiket (filter by status, kategori, assignee)
Form buat tiket baru (kategori → sub-kategori hierarki software/hardware)
Detail tiket: info + log timeline + komentar (Dialog standar 2-tab)
Notifikasi real-time (websocket atau polling)
Dashboard ringkasan: open, in-progress, overdue (untuk IT Admin)
Integrasi dengan Asset Management: tiket bisa dikaitkan ke asset spesifik

Zammad API Client (`src/lib/zammad-client.ts`)

Auth via token (per-user token dari Zammad)
GET /tickets, GET /tickets/:id
POST /tickets (buat tiket baru)
PUT /tickets/:id (update status, assignee)
GET /ticket_articles/:ticket_id (log/komentar)
POST /ticket_articles (tambah komentar/update)

Push Notification Microservice

Arsitektur yang Disarankan: Web Push (VAPID) + ntfy / Superstream

Opsi Backend

Platform	Protokol	Docker	PWA Support	LDAP	Nilai
ntfy	HTTP Push + WebSocket	✅	✅ (Web Push)	via proxy	🥇 Ringan & simpel
Webpush custom (FastAPI)	Web Push VAPID	✅	✅	✅ native	🥈 Full kontrol
Firebase FCM	FCM	❌ self-host	✅	❌	❌ vendor lock-in
Apprise	Multi-channel	✅	❌	❌	Sebagai relay saja

Rekomendasi: Custom FastAPI Push Service + Web Push VAPID

Self-hosted, no vendor lock-in
Compatible Web Push API — bekerja di browser (Chrome, Firefox, Edge, Safari iOS 16.4+)
PWA: Service Worker push event sudah didukung @ducanh2912/next-pwa
Subscription per-user (LDAP username) disimpan di DB
Trigger dari Zammad webhook, Collector alert, atau manual

Alur Push Notification

Event (Zammad tiket baru / Asset alert / dll)
    │
    ▼
Push Service API (FastAPI, port 17000)
    │
    ├─ Lookup subscription by user/group LDAP
    ├─ Web Push VAPID → Browser/PWA Service Worker
    └─ (opsional) relay ke ntfy/email/webhook
         │
         ▼
    Browser / PWA
    Service Worker `push` event
         │
         ▼
    Notification (judul, body, icon, action button, url)

Setup Push Service

Buat geonet-push service (FastAPI + pywebpush)
Generate VAPID key pair (public/private)
Endpoint: POST /subscribe — simpan push subscription per user LDAP
Endpoint: POST /unsubscribe — hapus subscription
Endpoint: POST /send — kirim notif ke user/group (internal, pakai API key)
Docker Compose di 10.100.1.24, domain: push.gisportal.id (internal)
Simpan subscription di PostgreSQL/SQLite

Sumber Event (Trigger)

Zammad webhook → tiket baru, update status, assign ke user/group
Collector / Asset Management → device offline, disk penuh, alert threshold
Manual broadcast → pengumuman IT Admin ke semua user atau group tertentu
(Future) Monitoring alert (Zabbix webhook → push service)

FE Integration (Next.js PWA)

src/lib/push-client.ts — subscribe/unsubscribe, kirim VAPID public key ke browser
Service Worker handler push event (via @ducanh2912/next-pwa custom SW)
Permission request UI — tombol "Aktifkan Notifikasi" di halaman profile/settings
Notification payload: { title, body, icon, badge, url, tag }
Action button pada notif: "Lihat Tiket", "Lihat Asset"
Notif center di navbar — in-app list notifikasi (polling atau WebSocket)

Kategori Notifikasi

🎫 Ticketing: tiket baru assigned, update status, komentar baru, SLA overdue
🖥️ Asset Management: device offline > X menit, disk usage > 90%, tiket asset baru
📢 Broadcast IT: pengumuman, maintenance, downtime
(Future) 📊 Monitoring: alert Zabbix

FE

my.gisportal.id │ ├─ Dashboard ├─ Profile (Action : Edit Profile, Ganti Password, Test Email) ├─ Ticketing ├─ Asset Management ├─ GeoNetAgent ├─ Monitoring └─ Mail │ ├─ Inbox ├─ Sent ├─ Draft ├─ Contacts ├─ Calendar ├─ Tasks └─ Rules

Microservices

Mailserver (Mailcow)

Produk	Web UI	API	Multi Domain	Docker	Enterprise	Nilai
Mailcow	⭐⭐⭐⭐⭐	⭐⭐⭐⭐⭐	✅	✅	⭐⭐⭐⭐⭐	🥇
iRedMail	⭐⭐⭐⭐	⭐⭐⭐	✅	⚠️	⭐⭐⭐⭐⭐	🥈
Zimbra	⭐⭐⭐⭐⭐	⭐⭐⭐⭐	✅	❌	⭐⭐⭐⭐⭐	🥉
Modoboa	⭐⭐⭐⭐	⭐⭐⭐⭐	✅	⚠️	⭐⭐⭐⭐	⭐⭐⭐
Stalwart Mail	⭐⭐⭐⭐⭐	⭐⭐⭐⭐⭐	✅	✅	⭐⭐⭐⭐⭐	⭐⭐⭐⭐⭐

Setup

Install Mailcow (Docker)
Configure Mailcow
Configure Mailcow API
Configure Mailcow Web UI
Configure Mailcow Multi Domain (geonet.co.id, gegeo.my.id)
Configure Mailcow Docker
Configure Mailcow Enterprise
Configure Mailcow Nilai
Configure Mailcow LDAP (10.100.1.40)

Install Thunderbird

Install Thunderbird
Configure Thunderbird
Configure Thunderbird for geonet.co.id
Configure Thunderbird for gegeo.my.id
Move Inbox from main geonet.co.id to geonet for mail server
save imap and pop3 file Thunderbird di NAS : untuk meringankan vm dan memastikan file tidak hilang

Mikrotik

Setup PPP login via LDAP

Windows Server 2012 R2 Active Directory

Setup LDAP SSO
Setup LDAP SAML

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