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LDAPWeb/Zammad/docs/architecture/authentication-flow.md

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Authentication Flow — Zammad + LDAP

Terakhir Diperbarui: 2026-07-02

Alur login (target)

sequenceDiagram
  participant U as User
  participant Z as Zammad UI
  participant AD as AD 10.100.1.40

  U->>Z: Login (username + password)
  Z->>AD: LDAP bind + search user
  AD-->>Z: OK + attributes (mail, cn, groups)
  Z->>Z: Map group → Zammad role/group
  Z-->>U: Session / JWT (Zammad internal)

Integrasi FE (mysupperapps_FE_PWA)

sequenceDiagram
  participant FE as my.gisportal.id
  participant GC as geonet-console
  participant Z as Zammad API

  U->>FE: Buka /ticketing
  FE->>GC: Login LDAP (existing flow)
  FE->>Z: API calls dengan token layanan
  Note over FE,Z: Token dari Zammad admin — bukan password user ke API

Detail implementasi FE: mysupperapps_FE_PWA/docs/ (belum dibuat).

LDAP parameters (referensi)

Parameter Nilai
Host 10.100.1.40
Port 389
Base DN DC=gisportal,DC=id
User filter Sesuaikan atribut AD (sAMAccountName)

Sinkronisasi group: petakan AD group ke Zammad Group untuk routing tiket.

Referensi