# Project Status — Zammad

> **Terakhir Diperbarui:** 2026-07-03

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## Snapshot

| Item | Status |
|------|--------|
| **Fase** | Fase 1b selesai → **Fase 2 FE `/ticketing`** |
| **Zammad running** | ✅ `https://zammad.gisportal.id` |
| **LDAP / AD** | ✅ `GIS Portal AD` — sync 64 user |
| **OSS bucket** | ✅ `zammad-attachments` |
| **PostgreSQL** | ✅ Bundled PG 17 |
| **Nginx** | ✅ `zammad.gisportal.id` → `127.0.0.1:8093` |
| **Elasticsearch** | ⚠️ Disabled |
| **API token (FE)** | ✅ `fe-ticketing-pwa` — `/opt/stacks/zammad/.fe-ticketing-token` |
| **SMTP notifikasi** | ✅ `sc138.idcloudhosting.cloud:465` SSL — `support@geonet.co.id` |
| **Feedback → Zammad sync** | ✅ geonet-console `ZammadTicketService` |
| **Mailcow** | 📋 Fase 3 |
| **Webhook push** | 📋 Fase 4 |
| **KPI dashboard** | 📋 Fase 5 |

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## Selesai

| # | Item | Tanggal |
|---|------|---------|
| 1 | Deploy Zammad 7.1.1-0012 + nginx + OSS | 2026-07-02 |
| 2 | Setup wizard + LDAP `GIS Portal AD` | 2026-07-02 |
| 4 | SMTP outbound `support@geonet.co.id` (SSL 465) | 2026-07-03 |

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## Berikutnya (urutan fase)

| # | Item | Ref |
|---|------|-----|
| **8** | **FE `/ticketing`** ← *posisi saat ini* | `fe-ticketing-integration.md` |
| 9 | Mailcow + email channel inbound | `docs/roadmap.md` Fase 3 |
| 10 | Webhook → geonet-push | Fase 4 |
| 11 | KPI dashboard | Fase 5 |

Detail task: [`todo.md`](todo.md) · [`roadmap.md`](roadmap.md)

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## Dependensi lintas repo

| Dependency | Owner |
|------------|-------|
| LDAP AD | `10.100.1.40` — geonet-console |
| OSS credential | `/opt/stacks/geonet-console/.env` |
| FE client | `mysupperapps_FE_PWA` |
| Push webhook | geonet-push (belum) |