---
description: Konteks proyek Zammad — ticketing Super Apps, OSS, LDAP
alwaysApply: true
---

# Zammad — Project Context

**Status: Fase 0 selesai** → Fase 1 install berikutnya. Progress: `docs/project-status.md`

Sebelum asumsi tentang stack atau deploy, baca urutan ini:

1. `docs/context-index.md` — **entry point** & peta dokumen
2. `docs/project-status.md` — fase & milestone
3. `docs/todo.md` — next actions
4. Task-specific:
   - Deploy → `docs/deployment.md`
   - OSS/S3 → `docs/storage.md`
   - Env → `docs/environment.md`
   - Server/SSH → `docs/server.md`
   - API FE → `docs/api/overview.md`
   - ADR → `docs/adr/`
5. Lintas repo (jangan duplikasi):
   - LDAP/OSS umum → `server-connection/docs/context-index.md`
   - FE `/ticketing` → `mysupperapps_FE_PWA/docs/context-index.md`

## Ringkasan Cepat

- **Platform:** Zammad (Docker) di `10.100.1.24`
- **URL target:** `https://zammad.gisportal.id`
- **DB:** PostgreSQL eksternal `10.100.1.25` — database `zammad`
- **Attachments:** QNAP OSS bucket `zammad-attachments` (private)
- **Auth:** LDAP AD `10.100.1.40`
- **Jangan** commit secret; `.env` hanya di server `/opt/stacks/zammad/`
- **SSH** ke server wajib minta persetujuan user
- **Sync:** ikuti `perintah.md` sebelum nyatakan selesai