Error encountered: Failed to generate a token for a user. Incorrect credentials provided. #146

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opened 2 years ago by rbsetiawan · 0 comments
Owner

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Cek Backup file Error

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Unregist Data Store from ArcGIS Server

  • ArcGIS Server -> site
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  • From Data Store commandline
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  • Done
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Re-Register (relational)

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  • relational
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    • confirmation
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    • error
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Uninstall ArcGIS Data Store

uninstall Done
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Install

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Config

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  • done
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arcgis datastore status

  • status register relational and tileCache
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  • relational still error after new installation ArcGIS Data Store
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    • solustion : restart host ArcGIS Enterprise and ArcGIS Data Store
    • validate ArccGIS Data Store relational & tileCache
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    • status ArcGIS Data Store
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Pengujian

  • Publish Survey123
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  • Publish ZIP error : solusi Restart Publish service di manager
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  • Publish 2D
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ERROR web scene caching

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SEVERE Jun 7, 2024, 2:30:27 PM Error executing tool. Manage Scene Cache Job ID: j6fe2e5fb89324ed0a01547246ade705c : ERROR 001811: Unable to connect to the database used for scene caches (unauthorized). Failed to execute (Manage Scene Cache). System/SceneCachingControllers.GPServer
SEVERE Jun 7, 2024, 2:30:27 PM DoCook failed. System/SceneCachingControllers.GPServer
SEVERE Jun 7, 2024, 2:30:27 PM Failed to connect to couchDB. System/SceneCachingControllers.GPServer
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Refrensi

  • esri : Unable to run the backupdatastore or updatelicense command utility in ArcGIS Enterprise

  • arcgis : ArcGIS Data Store utility reference

  • esri : Can not register Relational datastore

  • esri : Managed database validation fails #not Close issue

![image](/attachments/4f4b2321-d5e6-4f4e-9eee-e5db9b0065cb) ### Cek Backup file Error ![image](/attachments/5ab5e7ab-e22b-40da-86da-2f8b5c7cce84) ### Unregist Data Store from ArcGIS Server - ArcGIS Server -> site ![image](/attachments/e8413926-136e-4992-9cdd-246978ab742d) - From Data Store commandline ![image](/attachments/250bc019-2e40-4998-ada9-7055fca2e7b2) - Done ![image](/attachments/1f50d3f7-dd74-4825-90c6-752785719846) ### Re-Register (relational) ![image](/attachments/c330c18e-f131-4576-ae8a-c353bdc3fc12) - relational ![image](/attachments/f19dd23d-94cb-4ebc-9177-b27a0505f371) - confirmation ![image](/attachments/e109dff6-3a25-473c-b74a-85b1fed59e98) - error ![image](/attachments/b3c9857e-365e-46f4-9cc7-ceb9289d7cd4) ### Uninstall ArcGIS Data Store |uninstall |Done | |--- |--- | |![image](/attachments/61323462-2a6a-4403-85d5-4ec1c9a3e1ec) |![image](/attachments/8e30b3b8-f52e-43f2-a0d7-19e8cac301f6) | ### Install ![image](/attachments/45be20b8-4fa2-4acb-a734-e37f8a88ca06) ![image](/attachments/f5ac5412-0748-4841-b0d7-01cec39709a6) ### Config ![image](/attachments/de4d9e43-aa1f-47cc-a4d7-87dadbf9526b) ![image](/attachments/c804554f-170a-43bb-9777-a1b154be4c1d) ![image](/attachments/8fcd936c-3a69-41bf-8afb-2698e50cd823) ![image](/attachments/ff351cf4-37eb-4043-b9e1-8435f28a0c69) - done ![image](/attachments/269dd3ee-9b1f-4ef9-968c-29c19828c0a9) ### arcgis datastore status - status register relational and tileCache ![image](/attachments/4aefeda9-5764-44c8-a514-88fe36227892) - relational still error after new installation ArcGIS Data Store ![image](/attachments/ea13dcb8-f385-4224-84dd-11775890a9d6) - solustion : restart host ArcGIS Enterprise and ArcGIS Data Store - validate ArccGIS Data Store relational & tileCache ![image](/attachments/488f4ffc-932b-421c-ac1e-fe2078604718) - status ArcGIS Data Store ![image](/attachments/167e86b9-ebf9-46d2-9f78-c2177f44cc8f) ### Pengujian - Publish Survey123 ![image](/attachments/f4f2c559-674e-4ea3-becf-eb73696de32a) - Publish ZIP error : `solusi Restart Publish service di manager` ![image](/attachments/1225cb1b-2972-430b-8bd4-4f347ec84308) - Publish 2D ![image](/attachments/3348a2b2-5a6b-4559-9f71-9e0410d942b1) ### ERROR web scene caching ![image](/attachments/c7c88033-7c7a-4485-8a6e-2ac768108481) SEVERE Jun 7, 2024, 2:30:27 PM Error executing tool. Manage Scene Cache Job ID: j6fe2e5fb89324ed0a01547246ade705c : ERROR 001811: Unable to connect to the database used for scene caches (unauthorized). Failed to execute (Manage Scene Cache). System/SceneCachingControllers.GPServer SEVERE Jun 7, 2024, 2:30:27 PM DoCook failed. System/SceneCachingControllers.GPServer SEVERE Jun 7, 2024, 2:30:27 PM Failed to connect to couchDB. System/SceneCachingControllers.GPServer ![image](/attachments/8d773cbe-dae1-41eb-babd-0cffcf656a33) # Refrensi - [esri](https://support.esri.com/en-us/knowledge-base/problem-unable-to-run-the-backupdatastore-or-updatelice-000027286) : Unable to run the backupdatastore or updatelicense command utility in ArcGIS Enterprise - [arcgis](https://enterprise.arcgis.com/en/portal/latest/administer/windows/data-store-utility-reference.htm#ESRI_SECTION1_BAF681033AB248C2BF4718A917380C8D) : ArcGIS Data Store utility reference - [esri](https://community.esri.com/t5/arcgis-enterprise-questions/can-not-register-relational-datastore/td-p/1323379) : Can not register Relational datastore - [esri](https://community.esri.com/t5/arcgis-enterprise-questions/managed-database-validation-fails/td-p/487549/page/2) : Managed database validation fails #not Close issue
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